Support Ticket system

Good morning!

In order to improve the HamSphere support I have been looking for an open source help desk system. I tried the OS-ticket, which installs well, but it feels far too complicated.

I am currently wading through the http://www.opensourcehelpdesklist.com/ to see if I can find something useful. I am of course willing to go for a commercial system, but they are all heavy weight system with tonnes of gadgets and functionalities. We don’t need that. We just need a simple support tracking system for HamSphere. If anyone knows about such system, please let me know.

73

Kelly